Senior QA Engineer

The browser has become the main productivity tool for employees due to driving trends like working remotely, BYOD, and web-based SaaS applications. 

At Seraphic, we are revolutionizing browser security. Our patent-pending technology offers unmatched protection against zero-day attacks, phishing, and malicious downloads. By operating at the core of the browser, we provide comprehensive visibility and control, preventing data loss and leakage. 

• Cutting-Edge Protection: Full defense against all browser threats.
• Seamless Access: Browse internal sites and private applications directly from your browser without a VPN or a remote desktop
• Innovative Environment: Be part of a team leading the cybersecurity frontier shaping the modern solutions impacting billions of users.
• Challenging Technologies: Engage with a rich SaaS app, high-scale backend processing millions of requests, and a core networking solution, all with the highest level of security
• Innovation and Leadership: Leverage our patented technology and leadership recognition, such as Frost & Sullivan’s 2024 Enabling Technology Leadership Award for Global Zero Trust Browser Security
• Collaboration and Team: Work with industry experts in a collaborative environment to solve complex problems

This is an exciting opportunity to join a fast-growing start-up company, consisting of talented team players, with the best-of-breed solution revolutionizing browser security. Join us in shaping the future of secure browsing! 

In this role, you would test and build the automation infrastructure to verify the quality, integrity, security, and scalability of the next-generation security platform.  You will be responsible for working on our real-time high-availability backend infrastructure.  

• Perform comprehensive manual testing to ensure the quality and functionality of our cutting-edge product 

• Identify, document, and prioritize software bugs, usability issues, and performance problems 

• Work closely with the customer support teams to investigate customer-reported issues by replicating scenarios and prioritizing them for the R&D teams 

• Work closely with the support, development, and product teams to escalate and resolve issues effectively 

• Develop and execute detailed test cases, scenarios, and plans for new features and updates 

• Validate fixes and enhancements, ensuring they meet quality standards before release 

• Contribute to maintaining and improving testing processes to increase efficiency and accuracy 

• Provide clear and actionable feedback to developers and product owners based on test findings 

• 4+ years of experience in manual QA testing, preferably in the cybersecurity field  

• Strong analytical and troubleshooting skills to identify root causes of issues 

• Experience in testing web applications, APIs, and backend systems 

• Familiarity with issue tracking tools (e.g., Jira) and test management platforms 

• Basic understanding of networking concepts and cybersecurity fundamentals 

• Excellent communication skills, with the ability to clearly document and escalate issues 

• Experience in replicating and analyzing customer environments 

• Ability to work collaboratively in a fast-paced, dynamic environment 

• Self-motivated, detail-oriented, and committed to delivering high-quality results 

• A start-up working experience, preferably in early stages 

• Proven experience with facing customer issues  

• Familiarity with scripting or basic programming for creating simple tools or utilities 

• B.Sc. Computer Science/Engineering or equivalent knowledge